Please open your Thunderbird email client:
If an email from Sermo appears in your Junk Folder:
Mark that message as Not Junk.
Next, add Sermo to your Address Book:
- Click the Address Book button.
- Make sure the Personal Address Book is highlighted.
- Click the New Contact button.
- Under the Contact tab, copy and paste the "From" address, sermoteam@email.sermo.com into the email text box.
- Click OK.