If you are using Gmail tabs in your inbox, such as Promotions, please open your Promotions tab in Gmail. Occasionally, our updates may go here.
- If you find an email from Sermo in your Gmail Promotions tab:
- Grab and drag the email to the Primary Inbox Tab.
- After doing so, you will receive an alert like the one below at the top of your Gmail toolbar.
- Click Yes in the black alert box at Gmail.
- You should now always see Sermo in your Primary Inbox tab.
In order to also create a filter:
- If you find an email from Sermo in your Gmail Promotions tab:
- Open the email.
- Click the dots on the top left of the email.
Click Filter messages:
Click the button Create filter to open your settings.
Please select Primary in the next options menu.
Click the blue Create filter button, to save your settings.
Now you will always see Sermo in your Primary Inbox tab.