To ensure you continue to receive important emails in Outlook Office:
Please add Sermo to your list of "Safe senders" on Outlook:
- Right click our email in your Inbox email list pane.
- On the menu displayed move your mouse over or tap Junk.
- Click or tap on Never block sender in the menu that rolls out.
- The resulting popup will say:
- "The sender of the selected message has been added to your Safe Senders List."
- Click OK.
To add sender to address book:
- Open the email.
- Right click on the from address.
- Choose Add to contacts option.