To ensure important emails get delivered to your AOL Inbox, complete these two steps:
If you find Sermo in your spam folder:
- Right click the email.
- Click "Not spam" in the resulting list.
Add sermoteam@email.sermo.com to your Address Book:
- Open the email from Sermo.
- Click the show details link next to Sermo in the From field.
- Move your mouse over or tap sermoteam@email.sermo.com to show the menu.
- Click or tap Add contact in the menu displayed.
- Add Sermo to the name fields.
- Click Add contact.
Next: Enable Images
- By default, AOL now blocks all images.
- Open the email from Sermo.
- Click Don't block this sender.
- Now you will see complete emails including images.
Email from that Domain will now be delivered straight to your Inbox.