Please log into your Xfinity account and select your Comcast webmail:
- Should you find an email from Sermo in your spam folder:
- Open the email.
- Click the Spam (not spam) icon on the top toolbar.
Next, add Sermo to your address book:
- Please open the email from Sermo.
- Click on the button at the top left of the email that says:
![](https://d2x3xhvgiqkx42.cloudfront.net/0ba14f66-220b-4fb1-851b-76451ffdeada/72d53ff7-9c5b-406a-af10-3f0b7e2dc0fe/2021/12/17/dedd7685-e448-4bbe-a68d-22e0f20b6af7/eba18e9a-6737-45cb-9188-b13d0f3a78d9.png)
- This will open your edit contact screen.
- Click Save and you're all done.