Please log into your Xfinity account and select your Comcast webmail:
- Should you find an email from Sermo in your spam folder:
- Open the email.
- Click the
Spam (not spam) icon on the top toolbar.
Next, add Sermo to your address book:
- Please open the email from Sermo.
- Click on the button at the top left of the email that says:

- This will open your edit contact screen.
- Click Save and you're all done.