Below you can find information on how to register and activate your Sermo Mastercard
Register your card by clicking the following link: https://corporate.cashpassport.com/activate/
- Enter “LEADPHYSICIAN” in 'Mother’s maiden name' field):
- Wait for the 6 digit passcode to be sent to your email for confirmation:
Done! Your card is now activated and ready for use.
How do I retrieve my PIN?
You can get your PIN reminder by selecting the 'PIN reveal' option in My Account or the mobile app.
Alternatively, you can call Card Services and select the PIN option - 24 hours a day, 7 days a week.
Cardholder Support: If you have any queries or need any technical support, please contact the card provider at: cardservices_prepaid@mastercard.com.
Note: for security reasons, you must NOT include your full card number in any written correspondence. The Card number should always be supplied by providing the first six and last four digits only, for example 1234 56xx xxxx 0123.
You can also find a list of toll free numbers here.
Sermo Support: For any other queries relating to your funds and how to load them to your card, please use the Contact Us button below.