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Once you've located the article you're looking for, go ahead and find your answers!
Once you've located the article you're looking for, go ahead and find your answers!
If you've browsed the Help Center and haven't found the information you're looking for, you can easily submit a ticket to our Member Solutions team which will gladly assist. This includes any non-support related questions you may have. We've got you covered!
All you need to do is browse to the bottom of any page within the Help Center and locate the Contact Us button located in the page footer.
All you need to do is browse to the bottom of any page within the Help Center and locate the Contact Us button located in the page footer.
Tips for submitting a ticket:
Check out the points below which will enable us to provide you with an accurate and timely reply.
Check out the points below which will enable us to provide you with an accurate and timely reply.
- Be descriptive; make sure to add as many details as possible including your Sermo username, Sermo email address, and contact number.
- If you've encountered any technical issues which you would like us to witness, please add a screenshot within your ticket.
- If English isn't your native language, no worries! We are the #1 social network for healthcare professionals around the world. Feel free to write to us in your native language. Likely, we support it.
* Remember:
In order to prevent confusion, and to speed up our support agents' response times, please refrain from opening more than one ticket on the same topic.
In order to prevent confusion, and to speed up our support agents' response times, please refrain from opening more than one ticket on the same topic.